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U.S. Bank (7465)
U.S. Bank Location
in Prineville (OR)
221 Northeast 3rd Street, Prineville, OR 97754
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Doniphan (MO)
1407 Walnut St, Doniphan, MO 63935
573-996-7151
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Dana Point (CA)
33621 Del Obispo St Ste A, Dana Point, CA 92629
949-488-8534
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Las Vegas (NV)
4800 Blue Diamond Road, Las Vegas, NV 89139
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Elgin (OR)
800 Alder Street, Elgin, OR 97827
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Grand Junction (CO)
569 32 Road Unit 16, Grand Junction, CO 81504
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Brentwood (TN)
101 Creekside Xing, Brentwood, TN 37027
615-661-5065
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Tipp City (OH)
935 W Main St, Tipp City, OH 45371
937-667-2468
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Spanish-Speaking Staff Available, Safe Deposit Boxes Available
U.S. Bank Location
in Wheat Ridge (CO)
6011 W 44th Ave, Wheat Ridge, CO 80033
303-420-5124
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Spanish-Speaking Staff Available, Coin Counter, Safe Deposit Boxes Available
U.S. Bank Location
in St Louis (MO)
12332 Manchester Rd, St Louis, MO 63131
314-821-0364
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Galion (OH)
1 Public Sq, Galion, OH 44833
419-468-1115
Money Orders, Open Weekends, Full Service Branch, Notary Available, Traveler Checks, Safe Deposit Boxes Available
U.S. Bank Location
in San Diego (CA)
5330 Napa St, San Diego, CA 92110
619-785-5900
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Spanish-Speaking Staff Available, Safe Deposit Boxes Available
U.S. Bank Location
in Nashville (TN)
1 Dell Pkwy, Building A01-ms-10020, Nashville, TN 37217
615-361-3382
Money Orders, Full Service Branch, Notary Available, Traveler Checks
U.S. Bank Location
in Bowling Green (KY)
508 Gordon Avenue, Bowling Green, KY 42101
1-800-947-1444
Audio-Assisted (Voice/Braille)
U.S. Bank Location
in St Paul (MN)
2383 University Avenue West, St Paul, MN 55114
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Bloomington (MN)
5149 W 98th St, Bloomington, MN 55437
952-806-0221
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Coin Counter, Safe Deposit Boxes Available
U.S. Bank Location
in Louisville (KY)
1265 Goss Ave, Louisville, KY 40217
502-634-8901
Money Orders, Open Weekends, Full Service Branch, Traveler Checks
U.S. Bank Location
in Los Angeles (CA)
3461 West 3rd Street, Los Angeles, CA 90020
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Florissant (MO)
1000 North Us Highway 67, Florissant, MO 63031
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Minneapolis (MN)
600 1st Avenue North, Minneapolis, MN 55403
1-800-947-1444
24-Hour Availability, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Milwaukee (WI)
7901 W Burleigh St, Milwaukee, WI 53222
414-447-5360
Money Orders, Open Weekends, Drive-up Available, Full Service Branch, Notary Available, Traveler Checks, Coin Counter, Safe Deposit Boxes Available
U.S. Bank Location
in Grand Prairie (TX)
2602 Mayfield Road, Grand Prairie, TX 75052
1-800-947-1444
Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Amana (IA)
504 39th Avenue, Amana, IA 52203
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Apple Valley (CA)
19201 Bear Valley Road, Apple Valley, CA 92308
1-800-947-1444
Takes Deposits, 24-Hour Availability, Drive-up Location, Stamps Available, Audio-Assisted (Voice/Braille)
U.S. Bank Location
in Mount Ayr (IA)
101 South Fillmore Street, Mount Ayr, IA 50854
1-800-947-1444
Takes Deposits, 24-Hour Availability, Stamps Available, Audio-Assisted (Voice/Braille)
In the face of strong competition in the banking sector, the one wins, who uses its own competitive advantage. That is how US Bancorp Company based in Minneapolis has grown into sixth-largest national holding company providing financial services.
"Long before CRM became a popular acronym, we used a behavioral assessment and predictive analytics to implement the strategy of relationships that benefit both our customers and the bank," - said Richard Martino, senior vice-president of US Bank, responsible for analysis and market research.
With more than 13 million private customers and 1 million corporate customers, not to mention the more than 10,000 variables in the database and 16 million transactions per day, US Bank locations felt the need for effective methods of collecting customer information and regular analysis of all segments. To ensure success in this area there was chosen a solution for customer analytics - SAS Customer Intelligence.
"Customers are beginning to show loyalty when we offer them solutions that are really necessary and useful to them, - said Mr. Martino. - That's how SAS company helps us".
Using the components of SAS Marketing Automation and SAS Interaction Management solution, US Bank locations has built a comprehensive system for managing a large number of different marketing campaigns, as well as a system to monitor the behavior of customers to the bank's employees to promptly take action when certain events such as birth child, marriage, delay in payment is periodic, large purchases take place.
Using software solutions S.A.S., US Bank determines the strategy of interaction with customers and seeking offers personalized reports for all contacts with clients, including call-centers, the staff at branch offices, sales, staff, and direct mail. SAS solution allows US Bank to analyze changes in customer behavior over time, so that bank officials could immediately respond to significant changes at a time when the intervention will have maximum impact. Thus, marketing opportunities are mostly used and it saves clients who were ready to leave.
"The change in behavior signaled the emergence of new needs, as if, for example, the client raised his hand and said," Hey, I need something else, "- said Mr. Martino. - It is in such moments, clients need to consult the banking employee.
For example, such signals have recently helped one bank employee to determine that an important customer transfered funds to another bank for commercial financing. This understanding of the situation gave the employee the opportunity to join forces with a commercial lender, winning at the end, a credit transaction and achieving additional funding.
"This is just one example of how such an alarm system has helped our staff to use the opportunity, which we otherwise would not be. The officer was able to draw the information available in the profits of both the client and the bank - said Mr. Mr. Martino. - It would be difficult to do so without such controls as the interaction with S.A.S. Interaction Management ".
US Bank locations use SAS 9.1 platform. This allows users with different levels of experience to have a "transparent" access to the CRM-solution of S.A.S. "This technology combines all of these applications - explains Jerry Gerlan, manager of marketing analytics USBank. - It works as the most advanced users and novices. Regardless of your experience, you can work with this application."
Our investment into the development of a platform for customer analytics will have a solid return on investment over the next five years - said Mr. Martino. - And profits for our shareholders will be impressive, because these investments are urgently needed and appropriate for the institution of this size and profile, as our bank. "
"That is the strength of a reliable database - says Jill Enebnit, marketing manager for the database. - We come to the attention of the numerous sources of information on the account information to the family. We work hard to centralize the data that allow us to get a holistic view of the client. Using a software solution SAS, we can consider carefully, process and analyze information on those 16 million transactions that take place every day. "
Faster and more effective decision-making gives the bank a competitive edge with the largest national banks. The use of SAS is an integral part of the processing of vast amounts of data into analytical information easy task.
"The company has provided invaluable assistance in achieving our goals - said Mr. Martino. - Just put the software in the enterprise and ensure its proper use - two completely different things."
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